Friday, 7 June 2013

Let the best domestic staff agency in London help you

Full info can be found on www.bespokebureau.com
Job Descriptions for domestic jobs in London and elsewhere always have a gray area since there is no way to fully know what’s entailed until you’re on the job. For instance, we place top Butlers for homes in London and outside who work full time in that job description, who suddenly find themselves doubling up as occasional Cooks, but it wasn’t in the initial Job Order. Or a PA or Estate Manager who provides an occasional meal, or prepares them when the Chef is off. Job Descriptions are diverse, they’re tailored to each client as they wish.
TIP: be truly flexible and open, don’t just say you are.
We’re famous for anticipating ahead our clients needs. We recommend a domestic staff Applicant to always interview the job to see if there is chemistry and fit between the Employer and Employee, regardless of whether all the details are known. Work that a candidate doesn’t normally do, but has the skills to preform, can be fun. You won’t know until it’s undertaken, and your approach or powers of negotiation of how things will be accomplished is key. An attitude of enthusiasm that begins every day, and needing to be tuff but also open and play-full.  Below are some great summer TIPS.
We placed an Estate Manager in a Top Job in London recently for example. The Employee had beyond expert skills and experience. However, the client felt uncomfortable during the trial period (which we provide for free). It turned out the employee’s overzealous enthusiasm to straighten everything out “wrong”, was undertaken on fast track. By attempting to immediately take over the scope of the work all at once, it also resulted in taking away the clients control over their own preferences. The person was let go. The Client simply didn’t wish to wait for the employee to figure them out. Employers want employees to anticipate their needs. The employee lost a job despite their top skills, expertise, top references, and having one of the best resumes in the country.
In this instance it wasn’t so bad because the candidate will find another job, their skills are unquestionably prime for Luxury Estate Jobs, and they learned their lesson.  Of course, it could also be said the client failed to communicate their needs to the employee to slow things down, and things were lost in translation. Communication requires conscious approach by at least one party, not just the ‘right words’ or intentions. Don’t expect the boss to have it, or their representatives, or the person who supervises your work.
TIP – No matter how good you are at your work, practice deepening your communication skills as part of continuing learning education. Don’t take it for granted.
Combinations of multiple skills can overlap with staff to take over some of their tasks on days off. This is important when a client has several homes and travels between them. Like a private PA who’s able to double up as a Nanny when nannies rest. TIP – Nobody can work straight through a trip, regardless of how committed they are to the job. We encourage clients to have enough people on hand for rotating rest periods. Mistakes happen when people are jet lagged, that could be dangerous for childcare safety. Things need to flow easily and expertly, not geered to scramble in chaos, as many homes are adducted to today. A graceful life is part of having our serenity, your home should run beautifully.
There are Houseman-Butler positions that may require animal care, such as dog walking and grooming as a specialty added skill of the job. We’ve often suggested to clients to be willing to pay for an employee to learn specialty skills, rather then replace a member of their staff they’re happy with. Recently we placed a housekeeper with a new client who had to take care of an extensive group of animals the clients adore. The housekeeper absolutely loves (loves!) animals. It turned out great for both parties, and ended a revolving door. You might be a Chef who doubles up as a Butler to serve the meals, but you don’t like to serve.  Have a kitchen assistant to help with duties of preparing and cleaning up.  The Private household Chef leaves immediately after dinner, and the kitchen maid continues her work to finish up. She comes in later the following day.
The art of staffing is an Art of expertise, not just about filling job descriptions. We’re proud to say that Bespoke Bureau staffing is famous for our expertise to make our clients home run not just smoothly, but optimally. JOBS are as unique as our clients. If you have top expert skills and experience with top references contact our domestic help agency to find your dream Job. Our clients pay Top Salaries for the best domestic help workers. We’re famous as the best household help agency in the field. If you’re an Employer whose home is not run like a five star hotel, we’re famous as the best help agency to see you get that. We have long history as experts in luxury estate staffing.
Our Best domestic staff employment Advice has been brought to you by www.bespokebureau.com a specialty agency in the domestic staff field. Visit often for other great ideas, and browse Domestic Staffing Services to see Job Descriptions.
Serving London, Surrey, Essex, Sussex, West Sussex, Yorkshire, Oxfordshire and overseas locations such as the south of France, Hong Kong etc etc




Please call the Butler and domestic staff agency and Butler training school (and yacht school) on 00442031670925 or email main@bespokebureau.com

Saturday, 1 June 2013

Yacht training info

Yacht training info


Interior Bespoke Bureau/Abacus March Certification training for Yacht interior staff

Want to train your private Yacht crew or need to find a course for your yacht interior crew? Look no further

Our Yacht interior Steward / Stewardess Course will teach you first class Yacht interior service with the 5 star attitude needed in today’s Yacht market. Whether you already have experience in the hospitality and customer service industry or are looking to move into that area, this elite yacht crew training course will provide beginners through to advanced students the necessary skills adapted specifically to a shipboard environment.
The course is designed to equip you with multiple skills and a professional knowledge of your role onboard as a Yacht interior Stewardess or Steward. We teach you the skills and practical activities to become a fully productive Super Yacht staff member, able to confidently accept any Steward/ess assignment anywhere in the world. You will graduate with a famous and worldwide cognised certificate:
PYA Worldwide certificate for Professional Yacht interior such as deck hands, stewards and stewardesses
This 5 day course places great emphasis on the essentials of good service as well as giving you the theoretical and practical skills necessary to be an active crew member onboard a super yacht.
This Yacht interior crew qualification will increase your opportunities for placement once you’ve graduated.
We run weekly courses in Antibes, South of France as well as in London City and residential courses in Norfolk on a stately home throughout the year

Guaranteed Work Experience

Immediately after the training course, deckhands and steward/ess will have the opportunity to apply to gain work experience face to face with guests. This is a great way to put your newfound skills into play cruising the South of France and it will be a real bonus for your resume to have your guest service with sea miles logged off by the Captain.
 Our Internationally Recognised Certifications Yacht interior training courses are your entrée to getting a job aboard a Super yacht and you are almost guaranteed to find work onboard a super yacht with our diploma if you do well on your yacht service training course with us.
The PYA Professional Yacht interior Crew certification is an internationally recognised qualification for Yacht interior crews. Your graduation certificate will be accredited by the PYA and will be recognised across the globe.
The Bespoke Bureau/Abacus March Yacht interior Crew Academy  are also 2 well established and world  leading yacht crew recruitment agencies. All of these Bespoke Bureau/Abacus March clients and yachts welcome the PYA Professional Yacht interior Crew certification.

Meet your experienced Bespoke Bureau/Abacus March  Academy Trainers

The Bespoke Bureau/Abacus March Academy’s accredited trainers offer you a bespoke and well tested and tried theoretical and practical ‘hands on’ training. Our team of experienced chief stewardess’ have recently returned from overseas ready to share and communicate their ‘up to date’ knowledge of the stewardess’ role onboard. After spending many years onboard various yacht vessels, they have the ‘know how to’ guide and support you through these fun filled training days. Each step along the way the Bespoke Bureau/Abacus and March training course you will have a good time and make friends for life as well as learn invaluable tips and tricks of the Yacht industry.

How to become the best Yacht interior Steward or Stewardess?


A good steward/ess is polite, well presented, well groomed and lively. You need to have excellent communication skills and be well mannered. The knowledge and skills needed to perform the job are not difficult to learn but the attitude and art of good service is something that takes training and practice. This position requires a blend of responsibility, maturity and self-discipline along with a great sense of humour and the drive to provide exceptional service. You will need meticulous attention to detail both in your duties and in your personal presentation.
Some of the skills and knowledge necessary to be a steward/ess are
  • Security, confidentiality and privacy issues
  • Professional etiquette in communication, personal hygiene, appearance and attitude
  • International protocol and correct forms of address
  • All styles of food service and entertainment planning
  • Provisioning and product inventories
  • Decanting, purchasing, service and storage of fine wines
  • Impeccable care of exotic furnishings, finishes and fabrics
  • Total laundry procedures
  • Floral Arrangement
  • Guest care and valet services

Yacht interior Steward/ess Course requirements

Either before or after you start your Steward/ess training you will need to have completed a five day STCW 95 Basic Safety Course (Standards of Training Certification and Watch keeping for Seafarers), that is compulsory for all crew on super yachts.
The STCW 95 gives you the minimum standard of qualification required to work on vessels of any size and equips you with a detailed understanding of what to do in the event of marine emergencies.
Bespoke Bureau/Abacus March Academy conducts regular STCW 95 courses in Sydney during which you will study safety and sea survival, first aid and CPR, fire fighting including use of breathing apparatus and personal and social responsibilities. The STCW 95 can be packaged with the Steward/ess course or you can do the two separately.

Yacht interior Steward Stewardess Certification

Internationally recognised IYT certification for Professional Yacht interiorInterior Crew & International RIB tender driving certificate is awarded on successful completion of the course.
In addition, Bespoke Bureau/Abacus March Academy is an Australian Nationally Recognised Training Organisation and if you complete the STCW 95 training with us you will also qualify you to obtain a  ‘CERTIFICATE OF COMPETENCY’ known as the BASIC ELEMENTS OF SHIPBOARD SAFETY or Certificate 1 in Transport & Distribution (Maritime Operations). This certificate will be issued by the NSW Roads and Maritime Services and will allow you to work on Australian commercial vessels.

Course Descriptions:

Steward/Stewardess Yacht interior Crew 5-Day Training Course

This course is an orientation for students new to the industry of yachting teaching interior and seamanship skills. The course is five days of very ’hands on’ practical and theory classes
At Bespoke Bureau/Abacus March Academy Deckhand and Steward/ess crew train in their roles in a 'simulated Yacht interior environment' interacting with each other.

We include Silver Service training as part of our Yacht interior crew training

Silver service: exceptional service. It is a very popular type of service and you will come away with skills needed for the rest of your life whether you will work on a yacht, private house, restaurant or something totally different. Some of the topics covered are table settings, styles of service, food handling, body mechanics, napkins, presentation and proper service, wine service, table settings and storage. The module alone includes a certificate of completion.

What other qualifications will I need?

Stewardesses and Stewards also require STCW95 certification. Bespoke Bureau/Abacus March Academy can assist with this requirement and point you in the right direction if you are not already qualified.

When do the courses run?

You can take the 5 day course all at once or one day at a time to suit your time frame. Weekly throughout the year every year

Where do the courses take place?

The course is run from the Bespoke Bureau/Abacus March Academy in Antibes, South of France, London, UK or Norfolk UK at our residential school.

How much is a Yacht interior course?

Steward/stewardess interior yacht crew training course – 5 day

EURO: 975 for 5 days

We can take payments in instalments

The price includes all the theoretical and hands on training plus the famous interior crew certificate
Bespoke Bureau/Abacus & March offer exclusive Yacht training courses that are tailor made to private clients/boats and their yacht crew. We will help all Yacht course students find accommodation to the participants in a centrally located hostel which is tested, convenient and safe.
If you would like to proceed, please contact us on  +44 (0) 2031670925  or sara@bespokebureau.com for a full calendar of our courses
Our courses fill up quickly so please be quick.

houskeeper London
domestic staff agencies domestic staff agency

  Our well respected partner



If you would like to find or book your ideal Yacht interior service course then please contact us on  +44 (0) 2031670925  or sara@bespokebureau.com for a full calendar of our courses
Our courses fill up quickly so please be quick.

 

  Course dates 2013


Duration:  5 days
Start dates:  Every Monday from 22nd Apr - 24th Jun
and every Monday from 2nd Sep - 11th Nov 2013.
Location:  Antibes, France
Cost:  €975.00

 
household staff
Bespoke Bureau © 2012 | Blackwell House | Guildhall Yard |EC2V 5AE England |Main phone:  +44(0)2031670925 | main@bespokebureau.com


Silver service training London

Silver service training


Book a silver service course for yourself or your Domestic staff, Hotel staff, Yacht staff or Cabin crew staff today on 02031670925 or sara@bespokebureau.com
Image
Courses run every other week, all year around in London, Antibes (South of France) as well as in Norfolk on our grand estate dating back to the 16th century.
Many people really enjoy the sense of history and even grandeur that comes with Silver Service dining and in the right setting it can really add style to an event or function.
Silver service waiting originates from the manors, country seats and fine houses of the British middle and upper classes of centuries gone by.
Referred to by the French as 'English Service' or service anglais, silver service actually describes the process of serving diners from a 'silver' service dish to the diners plate, rather than the more common practice of serving the plate to the diner.
The silver service waiter or waitress must be well acquainted with the appropriate etiquette and technique.
Silver Service Training will teach your staff the techniques and etiquette to enable them to provide the best possible service to your customers.
Contact the Butler and Yacht School

We would love to hear from you so call us today: +44 (0) 2031670925 begin_of_the_skype_highlighting +44 (0) 2031670925 FREE  end_of_the_skype_highlighting or main@bespokebureau.com or email us on  for a full calendar of our Butler courses, Silver service courses, Valeting courses, Finishing school and Housekeeper courses, Silver service training courses, Yacht interior crew courses and First Aid courses for domestic staff in London, France and China.
Many people really enjoy the sense of history and even grandeur that comes with Silver Service dining and in the right setting it can really add style to an event or function.
Silver service waiting originates from the manors, country seats and fine houses of the British middle and upper classes of centuries gone by.
Referred to by the French as 'English Service' or service anglais, silver service actually describes the process of serving diners from a 'silver' service dish to the diners plate, rather than the more common practice of serving the plate to the diner.
The silver service waiter or waitress must be well acquainted with the appropriate etiquette and technique.
Silver Service Training will teach your staff the techniques and etiquette to enable them to provide the best possible service to your customers.
houskeeper London
domestic staff agencies domestic staff agency

  Course dates

Butler & Housekeeper service training (incl Silver service) Modules 1, 2, 3 and 4 (intense course):
31 August/1st September 2013
26th/27th October 2013
Price per module £500 plus VAT
Price for 1 weekend: £800 plus VAT
Butler & House Management residential course (official Butler qualification training on a real setting of a stately home in Norfolk (Morley Old hall)
8th July-21st July 2013 (2 week course)

20th January-2nd February 2014
Price: £3000 plus VAT (can be paid in installments) Live in or live out (Shared cottages available on site for £35 per night or you can stay in the local village: Wymondham or other)
For other dates, tailor made courses, discounts or to book, please email sara@bespokebureau.comor call +44 (0) 2031670925 begin_of_the_skype_highlighting +44 (0) 2031670925 FREE  end_of_the_skype_highlighting
 

  Bespoke Butler Training in the News

Time out Dubai interviews Vestin on Butler trends
TVH11-The return of the Butler
CNN reports on Bespoke Bureau-From Jeeves to Jiang
Evening standard recommend Bespoke's Butlers
Arabian Business meets with Vestin at the Yacht Academy
6 page story on Bespoke Butlers in the Jazeera Magazine by Sakhr Al-Makhadhi
The Global Post interviews Sara Vestin on Butlers
Washington DC and Chinese CCTV's Richard Bestik visits Peek-a-boo
Great British post on Butlers in China with Bespoke
Tokyo TV News on Bespoke Bureau
Channel 4's Brunch gets a visit from our Head Butler
CBS This morning reports on Bespoke Bureau
Paris Match Magazine speaks to Peek-a-boo
Swedish Dagens industri and PS tells about our success
Hotelier Middle East reports on Bespoke Bureau
The times report on the Modern Butler
Al Arabia News on our Nannies and Butlers
Arabian Business News reports on our Mid East Demand
Australia's courier mail on Bespoke Bureau
The Daily Telegraph in Australia on Sara Vestin and Bespoke
News.com in Australia reports on London's Finest academy
Adelaide Now reports on Butler Trends
Australian News talks to The bespoke Bureau
Daily Mail reports on Bespoke Bureau
Metro London on Bespoke Bureau
Reuters TV pays a visit to our London Academy
New York based Alex Burton talks to Sara
Russian TVC news channel reports on the Butler School
CCTV in China visits the school
Spanish Elmundo reports on Bespoke
The Economist Oct 2012
Sky news Oct 2012
Independent Oct 2012
Bloomberg TV Jan 2012
BBC Breakfast Mar 2012
Butler trends in China
China’s demand from Bespoke Bureau
British Butlers on the rise
Sweden reports on their Native Sara and Bespoke
Women's everything interviews Sara on her businesses
The Telegraph-Chinese  Nannies in the rise

 

  Contact the Butler and Yacht School

We would love to hear from you so call us today: +44 (0) 2031670925 begin_of_the_skype_highlighting +44 (0) 2031670925 FREE  end_of_the_skype_highlighting or email us on main@bespokebureau.com
 
household staff
Bespoke Bureau © 2012 | Blackwell House | Guildhall Yard |EC2V 5AE England |Main phone: +44(0)2031670925 begin_of_the_skype_highlighting +44(0)2031670925 FREE  end_of_the_skype_highlighting| main@bespokebureau.com

Yacht training info

Yacht training info


Interior Bespoke Bureau/Abacus March Certification training for Yacht interior staff

Want to train your private Yacht crew or need to find a course for your yacht interior crew? Look no further

Our Yacht interior Steward / Stewardess Course will teach you first class Yacht interior service with the 5 star attitude needed in today’s Yacht market. Whether you already have experience in the hospitality and customer service industry or are looking to move into that area, this elite yacht crew training course will provide beginners through to advanced students the necessary skills adapted specifically to a shipboard environment.
The course is designed to equip you with multiple skills and a professional knowledge of your role onboard as a Yacht interior Stewardess or Steward. We teach you the skills and practical activities to become a fully productive Super Yacht staff member, able to confidently accept any Steward/ess assignment anywhere in the world. You will graduate with a famous and worldwide cognised certificate:
PYA Worldwide certificate for Professional Yacht interior such as deck hands, stewards and stewardesses
This 5 day course places great emphasis on the essentials of good service as well as giving you the theoretical and practical skills necessary to be an active crew member onboard a super yacht.
This Yacht interior crew qualification will increase your opportunities for placement once you’ve graduated.
We run weekly courses in Antibes, South of France as well as in London City and residential courses in Norfolk on a stately home throughout the year

Guaranteed Work Experience

Immediately after the training course, deckhands and steward/ess will have the opportunity to apply to gain work experience face to face with guests. This is a great way to put your newfound skills into play cruising the South of France and it will be a real bonus for your resume to have your guest service with sea miles logged off by the Captain.
 Our Internationally Recognised Certifications Yacht interior training courses are your entrée to getting a job aboard a Super yacht and you are almost guaranteed to find work onboard a super yacht with our diploma if you do well on your yacht service training course with us.
The PYA Professional Yacht interior Crew certification is an internationally recognised qualification for Yacht interior crews. Your graduation certificate will be accredited by the PYA and will be recognised across the globe.
The Bespoke Bureau/Abacus March Yacht interior Crew Academy  are also 2 well established and world  leading yacht crew recruitment agencies. All of these Bespoke Bureau/Abacus March clients and yachts welcome the PYA Professional Yacht interior Crew certification.

Meet your experienced Bespoke Bureau/Abacus March  Academy Trainers

The Bespoke Bureau/Abacus March Academy’s accredited trainers offer you a bespoke and well tested and tried theoretical and practical ‘hands on’ training. Our team of experienced chief stewardess’ have recently returned from overseas ready to share and communicate their ‘up to date’ knowledge of the stewardess’ role onboard. After spending many years onboard various yacht vessels, they have the ‘know how to’ guide and support you through these fun filled training days. Each step along the way the Bespoke Bureau/Abacus and March training course you will have a good time and make friends for life as well as learn invaluable tips and tricks of the Yacht industry.

How to become the best Yacht interior Steward or Stewardess?


A good steward/ess is polite, well presented, well groomed and lively. You need to have excellent communication skills and be well mannered. The knowledge and skills needed to perform the job are not difficult to learn but the attitude and art of good service is something that takes training and practice. This position requires a blend of responsibility, maturity and self-discipline along with a great sense of humour and the drive to provide exceptional service. You will need meticulous attention to detail both in your duties and in your personal presentation.
Some of the skills and knowledge necessary to be a steward/ess are
  • Security, confidentiality and privacy issues
  • Professional etiquette in communication, personal hygiene, appearance and attitude
  • International protocol and correct forms of address
  • All styles of food service and entertainment planning
  • Provisioning and product inventories
  • Decanting, purchasing, service and storage of fine wines
  • Impeccable care of exotic furnishings, finishes and fabrics
  • Total laundry procedures
  • Floral Arrangement
  • Guest care and valet services

Yacht interior Steward/ess Course requirements

Either before or after you start your Steward/ess training you will need to have completed a five day STCW 95 Basic Safety Course (Standards of Training Certification and Watch keeping for Seafarers), that is compulsory for all crew on super yachts.
The STCW 95 gives you the minimum standard of qualification required to work on vessels of any size and equips you with a detailed understanding of what to do in the event of marine emergencies.
Bespoke Bureau/Abacus March Academy conducts regular STCW 95 courses in Sydney during which you will study safety and sea survival, first aid and CPR, fire fighting including use of breathing apparatus and personal and social responsibilities. The STCW 95 can be packaged with the Steward/ess course or you can do the two separately.

Yacht interior Steward Stewardess Certification

Internationally recognised IYT certification for Professional Yacht interiorInterior Crew & International RIB tender driving certificate is awarded on successful completion of the course.
In addition, Bespoke Bureau/Abacus March Academy is an Australian Nationally Recognised Training Organisation and if you complete the STCW 95 training with us you will also qualify you to obtain a  ‘CERTIFICATE OF COMPETENCY’ known as the BASIC ELEMENTS OF SHIPBOARD SAFETY or Certificate 1 in Transport & Distribution (Maritime Operations). This certificate will be issued by the NSW Roads and Maritime Services and will allow you to work on Australian commercial vessels.

Course Descriptions:

Steward/Stewardess Yacht interior Crew 5-Day Training Course

This course is an orientation for students new to the industry of yachting teaching interior and seamanship skills. The course is five days of very ’hands on’ practical and theory classes
At Bespoke Bureau/Abacus March Academy Deckhand and Steward/ess crew train in their roles in a 'simulated Yacht interior environment' interacting with each other.

We include Silver Service training as part of our Yacht interior crew training

Silver service: exceptional service. It is a very popular type of service and you will come away with skills needed for the rest of your life whether you will work on a yacht, private house, restaurant or something totally different. Some of the topics covered are table settings, styles of service, food handling, body mechanics, napkins, presentation and proper service, wine service, table settings and storage. The module alone includes a certificate of completion.

What other qualifications will I need?

Stewardesses and Stewards also require STCW95 certification. Bespoke Bureau/Abacus March Academy can assist with this requirement and point you in the right direction if you are not already qualified.

When do the courses run?

You can take the 5 day course all at once or one day at a time to suit your time frame. Weekly throughout the year every year

Where do the courses take place?

The course is run from the Bespoke Bureau/Abacus March Academy in Antibes, South of France, London, UK or Norfolk UK at our residential school.

How much is a Yacht interior course?

Steward/stewardess interior yacht crew training course – 5 day

EURO: 975 for 5 days

We can take payments in instalments

The price includes all the theoretical and hands on training plus the famous interior crew certificate
Bespoke Bureau/Abacus & March offer exclusive Yacht training courses that are tailor made to private clients/boats and their yacht crew. We will help all Yacht course students find accommodation to the participants in a centrally located hostel which is tested, convenient and safe.
If you would like to proceed, please contact us on +44 (0) 2031670925 begin_of_the_skype_highlighting +44 (0) 2031670925 FREE  end_of_the_skype_highlighting or sara@bespokebureau.com for a full calendar of our courses
Our courses fill up quickly so please be quick.

houskeeper London
domestic staff agencies domestic staff agency

  Our well respected partner



If you would like to find or book your ideal Yacht interior service course then please contact us on +44 (0) 2031670925 begin_of_the_skype_highlighting +44 (0) 2031670925 FREE  end_of_the_skype_highlighting or sara@bespokebureau.com for a full calendar of our courses
Our courses fill up quickly so please be quick.
 

  Course dates 2013


Duration:  5 days
Start dates:  Every Monday from 22nd Apr - 24th Jun
and every Monday from 2nd Sep - 11th Nov 2013.
Location:  Antibes, France
Cost:  €975.00
 
household staff
Bespoke Bureau © 2012 | Blackwell House | Guildhall Yard |EC2V 5AE England |Main phone: +44(0)2031670925 begin_of_the_skype_highlighting +44(0)2031670925 FREE  end_of_the_skype_highlighting| main@bespokebureau.com